Mystery shop programs are nothing new, but they still serve as a great way to measure the quality of a customer’s experience and apply valuable feedback into employee training and company processes.
Disbursements & Payments
Our VP of Sales Brendan Jenkins walks us through a new emerging trend in prepaid, the GPR (general purpose reloadable) and how companies are monetizing consumer payment platforms.
Canadian telecommunications companies (telcos) have to work hard for consumers’ loyalty and to prove they deserve it long term. This is becoming increasingly more difficult as nearly 86% of both Gen Xers and Baby Boomers claim they are ready to switch service providers due to poor customer service (ICSC), and 61% of online shoppers say they love to receive surprise incentive
If you’ve been struggling with cheque reconciliations, paper vouchers, per diems, or petty cash management, the idea of an instant, electronic, and trackable payout instrument should grab your attention. These instruments include Prepaid cards, virtual cards, or digital transfers for your corporate disbursement and payout programs.