It’s hard to ignore the fact that customer feedback loops using robust loyalty programs are the best way to nurture a strong relationship with your customers, grow sales, and increase your return on investment.
Canadian telecommunications companies (telcos) have to work hard for consumers’ loyalty and to prove they deserve it long term. This is becoming increasingly more difficult as nearly 86% of both Gen Xers and Baby Boomers claim they are ready to switch service providers due to poor customer service (ICSC), and 61% of online shoppers say they love to receive surprise incentive
If you’ve been struggling with cheque reconciliations, paper vouchers, per diems, or petty cash management, the idea of an instant, electronic, and trackable payout instrument should grab your attention. These instruments include Prepaid cards, virtual cards, or digital transfers for your corporate disbursement and payout programs.
Now, as we adopt this new brand that better reflects who we are and how we serve you, here are a few reasons for why we decided to change our look.
A brand is a relationship, and so a key determining factor for this project became, “how can we strengthen the relationship between ourselves and our clients, but also between our clients and their customers?”